Effective Date: 29/03/2025
At Hozify, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services across our modules: Food, Pharmacy, E-commerce, Grocery, and Parcel Delivery. By using Hozify, you agree to the terms described in this policy.
We collect the following types of information to provide and improve our services:
Name, email address, phone number, and delivery address.
Payment information (e.g., card details, UPI IDs) for order processing.
Identification documents for pharmacy orders, if required by law.
Browser type, device information, and operating system.
IP address and geolocation data to optimize delivery services.
Usage data such as app interaction and preferences.
We use cookies and similar technologies to enhance user experience, track service usage, and analyze trends.
We use your information to:
Process and deliver orders across all service modules.
Personalize user experience and recommend relevant products.
Communicate order updates, promotional offers, and important notifications.
Improve app functionality, user experience, and service reliability.
Comply with legal obligations and ensure safe transactions.
We do not sell or share your personal information with third parties, except in the following cases:
Service Providers: To fulfill orders (e.g., delivery partners, payment gateways).
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In case of mergers, acquisitions, or sale of assets, your information may be transferred as part of the business.
We retain your information only for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.
You have the right to:
Access and update your personal information.
Request deletion of your account and associated data.
Opt out of promotional communications by adjusting your preferences in the app or contacting us.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any information.
Hozify is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be communicated through our app or website, and the updated policy will take effect immediately upon posting.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: paul.solutions@gmail.com
Phone: +91-7578817087
Thank you for trusting Hozify with your information. Your privacy matters to us.
